Important announcements
To the attention of all passengers
Covid laboratories
To the attention of all passengers
2022-09-02 00:00

We would like to inform passengers and visitors of Sofia Airport that аs of 03.09.2022 (Saturday) all Pegasus Airlines flights will be operated from Terminal 2.

We would like to inform passengers and visitors of Sofia Airport that аs of 1 May 2022, parking prices will change at Sofia Airport’s two public car parks in Terminal 1 and Terminal 2. Details can be found here.

Level B1 of the public car parking at Terminal 2 is temporarily closed. The remaining parking levels are at your disposal. While we apologize for any inconvenience caused, we kindly ask you to observe the parking organization in place.

Keeping a minimum distance of 1.5 meters is mandatory at Sofia Airport buildings. Wearing safety masks is recommended.

As of 1 May 2022 all COVID-19 related travel restrictions are lifted.

Information about travelling to different countries is published on the website of the Ministry of Foreign Affairs of the Republic of Bulgaria.

All scheduled flights arriving in the time range 8 pm–8 am will be served only at Terminal 2. This will facilitate faster processing of documents and the passing of passengers. There will be no change for flights landing on schedule before 8:00 at Terminal 1. They will not move to Terminal 2 to avoid the inconvenience of travelers and their meters and greeters. All business flights will be operated at Terminal 1.


Covid laboratories

For the convenience of travelers, COVID-19 testing laboratories have been set up in the public areas of Terminal 1 and Terminal 2 to issue the necessary travel health certificates.

The PCR test result is ready within 2 hours and the antigen test within 20 minutes. The services are available not only to arriving and departing passengers, but also to all citizens.



+359 884 884936 – Terminal 1
+359 882 607010 – Terminal 2


+359 876 036577 – Terminal 2



Revision History:

Revision date: Description of change:
30.06.2022 Initial release



Our aim is to develop the surrounding society and to build sustainable relationships with all employees, managers, shareholders, and external stakeholders of Sofia Airport and create a shared value in a positive and transparent way. We are implementing key principles in our HR and Social policy, which give a better understanding of what we believe in and what we follow as a company. Being responsible for people and meeting their needs for security, education, work, health and wellbeing in honest and ethical environment is an important value for SOF Connect as a company and every member of our team.


  • SOF Connect creates a culture of trust, fairness and inclusion, social dialogue, and encourages employees to continually develop their skills and expertise

SOF Connect supports culture of trust, fairness and inclusion, social dialogue, and encourages employees to continually develop their skills and expertise, to live the values described in the Code of Ethics, in the internal policies and procedures.

Our people are in the heart of our success, and we are committed to treating everyone in a fair way and provide equal opportunities.

We aim at finding and growing the best talent in the aviation industry and create an inspiring and nurturing working environment.


  • SOF Connect ensures efficient and effective team work to achieve SOF Connect’s mission, vision and strategic goals


  • SOF Connect expects its employees to act as per the applicable legislation, as per the values, policies, and procedures and in the interest of the Company, clients, stakeholders and shareholders.


  • SOF Connect operates in a socially responsible and ethical manner

In our business endeavors, we consider the impact that our activities have on our people and society, and keep social aspects in mind when planning and implementing our business development. It is important for us as a company to create added value not only for shareholders and investors, but also for Bulgarian society and its vulnerable groups. We strive to educate employees to understand the social role of SOF Connect and the impact we have on the community we are part of. We do not interfere with the operation of trade unions or other representative organisations within our organisation. We have a confidential grievance mechanism that is available to all workers (and their organisations, if any) to raise concerns about recruitment and workplace practices, without fear of intimidation, discrimination or retaliation, allowing for  zero tolerance of any form of harassment when or during executing job functions. Prior to undertaking any collective redundancies, we will carry out an analysis to identify alternatives to retrenchment. In the event of collective redundancies, we will develop a retrenchment plan in line with national law and good practice and based on the principles of non-discrimination and consultation.


  • SOF Connect improves economic, environmental, and social conditions

Efficiency, Environment, Social and Economic development are core pillars of our strategy. In each action we take, we think for the environment protection, decarbоnisation of operations and sustainable economic growth. We strive in our development as a company to attract investments and to help improve the social environment in Sofia and Bulgaria. We are committed to developing the airport not just as a place to travel, but also as a territory for culture, art, and social contact for the people of Sofia.


  • SOF Connect respects human rights

We believe that human rights compliance are the basics to develop a properly working business environment, where people respect each other, and this brings more opportunities. This applies not only to internal relations within the company, but also in SOF Connect’s relations with stakeholders. We respect the rights of everyone we come into contact with and educate our employees and partners about the same.  We ensure that HR management systems respect the rights of workers to privacy and data protection. We respect our workers’ right to freely form or join organisations of their choosing and we do not discriminate or retaliate against workers who participate or seek to participate in organisations or to bargain collectively.


  • SOF Connect acts in a transparent way

We communicate with our people and with the community in an honest, open and timely manner. We share not only the good news, but also the challenges, and strive to make stakeholder feedback possible through multiple channels. We inform the community about all important topics of interest, share our plans and consult on important decisions that have an impact to the community. We publish enough information and data so that anyone interested can follow our performance. We also build long-term partnerships with the media and other stakeholders to improve transparency.


  • SOF Connect engages with all stakeholders

We work closely with all stakeholders to build up our relationship.  We share the belief that business success is possible when we work openly and honestly with stakeholders, finding common interests and in constant and trust-based communication.


  • SOF Connect supports education

We are in close relations with local universities and other educational institutions and build strong relationships and improve knowledge of young professionals in practice. At SOF Connect, we strive to liaise with educational institutions to improve technical and aviation education to contribute to the development of the aviation industry.

We continuously educate our own people, stakeholders and the community surrounding the airport about the economic, social and environmental aspects of our joint eco-system.


  • SOF Connect acts as a socially responsible company

We support causes and initiatives, based on our company vision and mission. At SOF Connect, we are committed to discussing CSR initiatives internally and choosing together those causes that help society. We encourage our team members to participate in CSR initiatives with their personal efforts and strive to involve partners in this area outside the airport.


The internal documents with which SOF Connect defines the frame of desired behaviours and commitments:

  1. SOF Connect’s mission and vision
  2. Code of Ethics
  3. Health and Safety Policy
  4. Anti-fraud and Anti-bribery Policy
  5. Internal Salary Regulations
  6. Recruitment Policy
  7. Internal Regulations
  8. Reward and Recognition Policy
  9. Dress Code Policy
  10. Stakeholder Engagement Plan