Important announcements
To the attention of all passengers
Covid laboratories
To the attention of all passengers
2022-02-01 00:00

We would like to inform passengers and visitors of Sofia Airport that аs of 1 May 2022, parking prices will change at Sofia Airport’s two public car parks in Terminal 1 and Terminal 2. Details can be found here.

Level B1 of the public car parking at Terminal 2 is temporarily closed. The remaining parking levels are at your disposal. While we apologize for any inconvenience caused, we kindly ask you to observe the parking organization in place.

Keeping a minimum distance of 1.5 meters is mandatory at Sofia Airport buildings. Wearing safety masks is recommended.

As of 1 May 2022 all COVID-19 related travel restrictions are lifted.

Information about travelling to different countries is published on the website of the Ministry of Foreign Affairs of the Republic of Bulgaria.

All scheduled flights arriving in the time range 8 pm–8 am will be served only at Terminal 2. This will facilitate faster processing of documents and the passing of passengers. There will be no change for flights landing on schedule before 8:00 at Terminal 1. They will not move to Terminal 2 to avoid the inconvenience of travelers and their meters and greeters. All business flights will be operated at Terminal 1.

 

Covid laboratories

For the convenience of travelers, COVID-19 testing laboratories have been set up in the public areas of Terminal 1 and Terminal 2 to issue the necessary travel health certificates.

The PCR test result is ready within 2 hours and the antigen test within 20 minutes. The services are available not only to arriving and departing passengers, but also to all citizens.

Contact:

SMDL „KANDILAROV“

+359 884 884936 – Terminal 1
+359 882 607010 – Terminal 2

GENIKA

+359 876 036577 – Terminal 2

Press releases

Skytrax TEAM AUDITS SOFIA AIRPORT

5 Star Regional Airport Project Officially Launched by 2028

A team from international organisation Skytrax visited Sofia Airport during the week to conduct an initial audit of the airport’s operations. The auditors looked in depth at the entire passenger journey – from transport connectivity to the airport, check-in and baggage handling, security checks, border and customs control, dining and shopping areas, facilities and the organisation of arrival and departure processes, including staff attitudes, cleanliness and sanitary areas, the quality of wireless connectivity and much more. The results will be presented in an official report in the coming weeks, the airport added.

Following the audit, Sofia Airport will plan and implement dozens of improvements – both infrastructure, process and technology related – to improve passenger comfort and efficiency of operations.

The audit aims to impartially assess the airport’s user experience by identifying strengths and areas for improvement.

In June, Sofia Airport announced its mission of becoming a 5-star regional airport by 2028, the first step of which is the completed Skytrax audit. SOF Connect’s strategy for the next 5 years includes 4 key pillars – “Customer Experience”, “Efficiency”, “Environment” and “Economic and Social Contribution”, and the company has a detailed timeline with detailed steps to achieve each goal.

“The 5-star rating is an ambitious but entirely doable goal that we are already delivering on. We have an excellent team, the necessary resources, and a detailed plan to achieve it. I believe there is very good news ahead for passengers at Sofia Airport,” said SOF Connect CEO Jesus Caballero.

 

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