Thank you for visiting the official website of Sofia Airport!
From 20 April 2021 SOF Connect AD is the licensed airport operator of the largest international airport in the Republic of Bulgaria.
SOF Connect AD, UIC 206155179, with seat of business and registered office: Sofia 1540, No 1 “Christopher Columbus” Blvd., is an administrator of personal data registered by the Commission for Personal Data Protection (CPDP).
Contact SOF Connect AD
Sofia 1540, Christopher Columbus Blvd 1,
еmail: [email protected]
Contact person: Donika Ilieva
Processing of personal data
Personal data means any information relating to a natural person that can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors.
SOF Connect AD is committed to protecting your personal data when you use our services. Whenever you provide such information we will only use it in accordance with all applicable data protection laws. Your information will be stored in a secure environment with restricted access.
Data protection and data security policy
The Personal data protection policy explains how we collect and use your personal data and informs you of your rights of privacy. SOF Connect AD has updated its data policy in order to meet the requirements of the General Data Protection Regulation applicable from 25.05.2018.
The Personal data protection policy provides you with information on what to expect when SOF Connect AD processes personal data, when you use www.sofia-airport.eu, in case you perform maintenance work, delivery of goods to stores or other activities requiring a security pass, when you are at the airport, pass through the airport areas with public or restricted access, when you use our services, when you submit a claim for lost personal belongings on the territory of Sofia Airport, when we send you press releases and marketing materials, when we have to reply to your inquiries.
Personal data we collect:
1. When you fill out the online VIP Lounge form here
2. Customer Service Data – Records of products and services you have used. This includes details of salons or our other services used. You provide this information yourself – voluntarily when you use our services.
3. Contact history with us – This details, in chronological order, any enquiry, complaint or request you have made to SOF Connect AD and may include copies of correspondence. You provide us with this information when you contact us to make an enquiry or complaint/request.
4. SOF Connect AD collects information about how you use our website: www.sofia-airport.eu. This includes collecting unique online identifiers, such as IP addresses, which are numbers that uniquely identify a particular computer or other network device on the Internet.
5.When we issue a temporary pass (“Accompanied” or “Unaccompanied”) to any of the Airport’s access areas, we collect and process the following personal information:
5.1. First name, patronymic and surname;
5.3. Place of birth
5.5. Mobile telephone number;
5.7. Position with the legal entity submitting the application;
5.8. Details of the employment/civil service contract of the person to whom the pass is issued (date, for term);
5.9 Employment reference, to the extent permitted by law;
5.10. The authorised person’s resume;
5.11. What activity the person will perform;
5.12. Where in the security zones the activity will be conducted;
Information should be provided directly by you or your employer. Failure to provide some of the information may result in the pass being refused.
6. When we issue a temporary vehicle pass, we collect and process the following personal information:
6.1. Registration number;
6.4. Users of the vehicle;
6.5. Name and signature of a person oriented by specimen;
The information is provided directly by you or your employer. Failure to provide some of the information may result in the pass being refused.
7. Video Footage – Images recorded by CCTV used to protect all visitors, our staff and property. We will record your image if you visit a location where CCTV is in place(both public and restricted areas).
By using the information we collect from them, we will improve the way sof-connect.com works. Some of the cookies are from third parties. Thanks to them, you will be able to see useful information related to Sofia Airport’s activities and browse online.
Our values are to be open and honest with each and every one of you and for this you can change these on builds whenever you wish.
www.sofia-airport.eu may store a cookie on your device that contains information about what language you prefer to use the site.
See what cookies www.sofia-airport.eu uses
“Cookies that send information to other companies – cookies that are placed on the Airport website by partners (for example Facebook or advertisers). They may use the data collected by these cookies to anonymously target advertising to the user, including on other websites, based on a user’s visit to the Sofia Airport website. For example, if a social application (e.g. Facebook icon) is used on the Sofia Airport website, it will record the user’s “share” or “like” and Facebook (as the person who placed the cookie) will collect the data.
The browsers used to open the Sofia Airport website allow all cookies to be deleted at any time. To do this, each user can refer to the help functions of the respective browser. Deleting cookies may result in certain features of the Sofia Airport website no longer being available to the user.
Any use of flight schedule data or other information from the website without the express written permission of SOF Connect AD is prohibited! SOF Connect AD is not responsible for the distribution and use of flight schedule data in the mass media and on the Internet by third parties for commercial purposes without express written permission.
SOF Connect AD. All rights reserved.