Important announcements
To the attention of all passengers
Covid laboratories
To the attention of all passengers
2022-02-01 00:00

We would like to inform passengers and visitors of Sofia Airport that аs of 1 May 2022, parking prices will change at Sofia Airport’s two public car parks in Terminal 1 and Terminal 2. Details can be found here.

Level B1 of the public car parking at Terminal 2 is temporarily closed. The remaining parking levels are at your disposal. While we apologize for any inconvenience caused, we kindly ask you to observe the parking organization in place.

As of 1 May 2022 all COVID-19 related travel restrictions are lifted.

Information about travelling to different countries is published on the website of the Ministry of Foreign Affairs of the Republic of Bulgaria.

All scheduled flights arriving in the time range 8 pm–8 am will be served only at Terminal 2. This will facilitate faster processing of documents and the passing of passengers. There will be no change for flights landing on schedule before 8:00 at Terminal 1. They will not move to Terminal 2 to avoid the inconvenience of travelers and their meters and greeters. All business flights will be operated at Terminal 1.

 

Covid laboratories

For the convenience of travelers, COVID-19 testing laboratories have been set up in the public areas of Terminal 1 and Terminal 2 to issue the necessary travel health certificates.

The PCR test result is ready within 2 hours and the antigen test within 20 minutes. The services are available not only to arriving and departing passengers, but also to all citizens.

Contact:

SMDL „KANDILAROV“

+359 884 884936 – Terminal 1
+359 882 607010 – Terminal 2

GENIKA

+359 876 036577 – Terminal 2

At the airport

Services

Special assistance

Passengers with reduced mobility (PRM)

If you have any disability or experience mobility difficulties and you are interested in travelling by air, Regulation 1107/2006 gives you the right to assistance adapted to your needs, in the territory of all airports throughout the European Union. Аs a licensed airport operator, SOF Connect AD provides assistance to all departing, arriving or transit / transfer PRM passengers free-of-charge. The assistance will be adapted to your mobility in a way prescribed by the Quality Standards.

QUALITY STANDARDS

National Enforcement Body concerning the rights of disabled persons when travelling by air –
CAA

If you have notified your airline/travel agency of your needs, we will be notified 36 hours prior before the scheduled departure time of your flight. Otherwise, please complete the “Request Assistance” form.

CONTACTS

Individual Passenger Assistants Department

08.30 - 17.00 Monday to Friday

Аssistance to passengers with reduced mobility at Sofia Airport

Video: “Аssistance to passengers with reduced mobility at Sofia Airport”

Travelling with children

Specific requirements apply for children travelling unaccompanied or accompanied by one parent (all persons under the age of 18 are considered children). We recommend that you contact the air carrier for the type of documents required and other related information.

For more and better passenger information, please visit the following link published by the General Directorate Border Police for travelling abroad.

 

The link provides more information on:

  • travelling of minors holding Bulgarian citizenship only;
  • travelling of minors holding Bulgarian citizenship and citizenship of another country;
  • sample Travel Consent Letter cases where no Travel Consent Letter is required;
  • procedure for certification of a Travel Consent Letter abroad.

Child Care

Terminal 1 and Terminal 2 together have 3 rooms designed according to infants’ needs, with a cot and á swaddling table.

A Child Care room in Terminal 1 is located in the area after Passport Control, opposite Gates 1 and 2.

At Terminal 2, a Child Care room is located in the public Departures area, close to the PRM dedicated area, and another one in the restricted area, in the western wing at level +1, opposite Gate A1.

Guidance signage, with an inscribed text and a pictogram will take you there. The Child Care rooms at Sofia Airport are open between the first and the last flight. If locked and needed, please dial:

Terminal 1

Terminal 2

Unaccompanied children

Any child under 12 is considered an unaccompanied passenger who flies without a parent, or custodian, or another accompanying passenger.

If you child will fly unaccompanied, you need to come to the airport with all required travel documents not later than 45 min. before flight check-in closure. Your child will be handed over to our staff who will take personal care of him/her and accompany him/her through all airport formalities at both airports (of departure and arrival) until he/she is delivered to the meeter.

To inquire about any necessary documents or further information in respect of the service, we recommend that you refer to your airline.

Travelling with pets

If you fly with a pet, you need to familiarise yourself with the veterinary and sanitary requirements it has to meet. These requirements are set out in the EU regulations below:

  • Regulation 576/2013/EU on the non-commercial movement of pet animals (dogs, cats, and ferrets);
  • Regulation 577/2013/EU on the model identification documents for the non-commercial movement of dogs, cats and ferrets;
  • Decision 2007/25/EU on the movement of birds;
  • Directive 92/65/EU on other pet animals.

 

For further information, please refer here.