With regard to the publication in the Daily Mail today, related to the visit of Naomi Campbell to Bulgaria on May 19 from Sofia Airport, we state:
We sincerely regret Mrs. Campbell’s negative experience in Sofia. We have today launched a full investigation into what happened. We have been in contact with the Bulgarian Customs authorities, who have confirmed that screening passengers and baggage is part of their work and is a routine procedure.
We at Sofia Airport will review the video footage from that day and interview the staff tomorrow to fully investigate the case.